MUSCP – Audiology/Hearing Aid Technician – Department of Otolaryngology

MUSC Health & Medical University of SC View Company Profile

SummaryThe Audiology/ Hearing Aid Technician will work under the supervision of a licensed audiologist, performing selected administrative and patient assessment related tasks while also working with hearing aids and other amplification systems primarily in the downtown Rutledge Tower location.EntityUniversity Medical Associates (UMA) Only Employees and FinancialsWorker TypeEmployeeWorker Sub-TypeRegularCost CenterCC000991 COM OTO Audiology & Cochlear Implant CCPay Rate TypeHourlyPay GradeHealth-25Scheduled Weekly Hours40Work ShiftDay (United States of America)Job DescriptionJob Duties: 50% Audiology/ Hearing aid financial counselingMaintains advanced knowledge of insurance contracts, service locations, specialties and services provided, fee schedules and pre-certification and authorization requirements.Works with patients and families to ensure patient accounts are satisfied in a timely manner. Ensures that patients are informed of financial obligations prior to performing hearing aid related procedures.Analyzes unfunded accounts for determination of eligibility for sponsorship by available agencies.Serves as a liaison with department finance, as well as UMA and MUHA revenue cycle to review billing/collections and troubleshoot issues related to hearing aids.30% Effort for hearing aid repairs/checksCheck the hearing aids when they arrive, which include reading the hearing aids on the computer and running an electroacoustic analysisPerform routine cleaning of hearing aids, change receivers and wax protection filters, and clean corrosion in battery compactsSend out hearing aid repairs when necessaryVerify if patient may pick up repaired hearing aid or if they need an appointment for fitting10% Effort for equipmentVerifies equipment is available and working in each roomRooms patients according to procedureCleans rooms between patientsShuts down all equipment in booth room, hearing aid fitting room, lab and diagnostics room and verifies all rooms are clean at the end of the dayMaintains inventory of clinical supplies.Performs other miscellaneous duties as assigned.10% Effort for new hearing aidsSend out hearing aid ordersTrack orders to ensure that they arrive in a timely manner for the hearing aid fittingPerforms hearing aid orientation, including basic care and use of the hearing aid (insertion, removal, adjusting volume, etc.)Provides accessory orientations, pairing of devices and troubleshooting of accessoriesCompletes basic paperwork such as repair forms, purchase agreements, and warranty information.Follows good safety and infection control protocols.Exercises confidentiality relating to patient and business information.Additional Job DescriptionMinimum Requirements: High School Degree or Equivalent Work Experience: 2 yearsPhysical Requirements: Continuous requirements are to perform job functions while standing, walking and sitting. Ability to bend at the waist, kneel, climb stairs, reach in all directions, fully use both hands and legs, possess good finger dexterity, perform repetitive motions with hands/wrists/elbows and shoulders, reach in all directions. Maintain 20/40 vision corrected, see and recognize objects close at hand and at a distance, work in a latex safe environment and work indoors. Frequently lift and/or carry objects weighing 20 lbs (+/-) unassisted. Lift from 36″ to overhead 15 lbs. Infrequently work in dusty areas and confined/cramped spaces.If you like working with energetic enthusiastic individuals, you will enjoy your career with us!The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:

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